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Help & Support

Need help with PixieClean? We're here to help you get the most out of your photo cleanup experience.

FAQs

Find answers to common questions about using PixieClean.

Contact Us

Get in touch with our support team for personalized help.

Privacy

Learn about how we protect your data and privacy.

Frequently Asked Questions

How does PixieClean work?

PixieClean uses advanced AI algorithms that run entirely on your device to analyze your photos. It identifies duplicates, selects the best quality photos from similar shots, and optimizes images for different device sizes. All processing happens locally - your photos never leave your device.

Is my data safe?

Absolutely! PixieClean processes all your photos locally on your device. We never upload, store, or transmit your photos to external servers. Your data stays completely private and under your control.

Can I recover deleted photos?

PixieClean permanently deletes photos from your device. We recommend backing up your photos before using the app. You can use your device's backup features or cloud storage services to ensure your photos are safely stored.

How accurate is the duplicate detection?

Our AI is trained to identify both exact duplicates and similar photos with high accuracy. However, we recommend reviewing the results before deletion, especially for important photos. The app shows you exactly what will be deleted before confirming.

What devices are supported?

PixieClean is available for iOS and Android devices. The app requires sufficient storage space for processing photos and works best on devices with at least 2GB of RAM for optimal performance.

How much storage can I save?

The amount of storage you can save depends on your photo library. Users typically save 20-60% of their photo storage space. The app shows you exactly how much space you'll save before processing.

Getting Started

Quick Start Guide

Step 1: Grant Permissions

Allow PixieClean to access your photo library when prompted. This is necessary for the app to analyze your photos.

Step 2: Backup Your Photos

Before using PixieClean, ensure your photos are backed up to iCloud, Google Photos, or another cloud service.

Step 3: Start Scanning

Tap "Start Scan" to begin analyzing your photo library. The app will identify duplicates and similar photos.

Step 4: Review & Clean

Review the results and select which photos to keep or delete. The app will show you exactly what will be removed.

Contact Us

Email Support

For technical issues, feature requests, or general questions, reach out to our support team.

support@mypixie.app

App Store Reviews

Leave a review on the App Store or Google Play Store to help other users discover PixieClean.

Additional Resources